Case Study • Google Editor's Choice

Hana: Empowering Teams withIntelligent AI Assistance

Developed by Hanabi Technologies, Hana is an AI-powered virtual teammate that integrates seamlessly with Google Workspace, using advanced RAG for knowledge recall and LLMs for contextual responses to streamline workflows and decision-making.

Hana AI Assistant Dashboard Interface
47K+
Active Installs
Across 1200+ organizations worldwide
30%
Productivity Boost
Average improvement in team efficiency
40%
Email Reduction
Decrease in email overload via automation
99.9%
Uptime
Enterprise-grade reliability
Project Overview

A Flagship Product Built for Impact

Launched as our flagship product, Hana addresses the need for efficient team collaboration in fast-paced environments. It functions as a 24/7 assistant, handling tasks like reminders, automations via Zapier, multilingual chats, image/PDF Q&A, and shared memory from sources like Google Docs, Jira, and Confluence.

Built on MERN stack with AI enhancements, Hana has achieved over 47K installs across 1200+ organizations, earning Google Editor's Choice status.

This case study highlights how we engineered Hana to deliver 30% productivity gains through innovative AI integrations.

Core Capabilities

24/7 AI assistant in Google Chat
RAG-powered knowledge retrieval
Multi-source memory ingestion
Zapier automation integrations
Multilingual chat support
Image & PDF Q&A capabilities
Google Workspace integration
CASA Tier-2 security certified
Multi-tenant architecture
Real-time task management
Challenges Addressed

Tackling CollaborationPain Points with AI

Modern teams struggle with scattered knowledge, manual tasks, and inefficient communication. Here's how Hana solved these challenges.

Fragmented Knowledge

Information scattered across multiple tools and platforms, making it difficult for teams to access critical data.

Our Solution:

RAG-powered memory ingestion from Google Docs, Jira, Confluence, and Notion for unified knowledge access.

Manual Task Overload

Time-consuming administrative tasks reducing team productivity and focus on high-value work.

Our Solution:

LLM-driven natural language processing for intelligent task automation and reminders.

Scalability Challenges

Growing organizations need solutions that scale seamlessly without compromising performance.

Our Solution:

Multi-tenant architecture on GCP Kubernetes ensuring robust scalability and 99.9% uptime.

Privacy & Security

Enterprise teams require high-security standards for sensitive data and communications.

Our Solution:

CASA Tier-2 certification, JWT/OAuth authentication, and strict SSL protocols.

Implementation

Building Hana:AI Innovation from the Ground Up

Development Process

Core Architecture

MERN stack foundation with React for dashboard, Nest.js/Node for backend, and MongoDB for storage. Deployed on GCP Kubernetes for horizontal scalability and fault tolerance.

AI Features

RAG pipelines for accurate data retrieval from ingested sources; LLM customizations using OpenAI GPT models for conversational responses; model API integrations with Stability.ai for image generation and Perplexity.ai for web enrichment.

User Management

Three-tier system—Super Admin (Hanabi internal), Admin (org-level control), User (daily interactions)—with OAuth and MFA for security. Multi-tenant architecture ensures data isolation.

Key Integrations

Google Workspace APIs for Chat, Calendar, Tasks; connectors for Jira, Confluence, Notion; Zapier for workflow automations; 300+ app integrations available.

Development Standards

Agile sprints with Jira for project management, GitHub for version control, Figma for design. Adhered to Airbnb coding standards for maintainability and code quality.

Hana Supported Memory Types - RAG Pipeline Capabilities

Technologies Powering Hana

AI/ML

Langchain
OpenAI GPT
Mistral AI
Jina.ai
Unstructured.ai
Stability.ai
Perplexity.ai

Backend

Nest.js
FastAPI
Node.js
MongoDB Atlas

Frontend

React.js
Next.js
Material-UI

Infrastructure

GCP Kubernetes
Cloud Build
Cloud Armour
Docker
Results & Impact

Driving Real-WorldProductivity Gains

Hana Google Drive Ingestion Features

47K+ Active Installs Worldwide

Adopted by 1200+ organizations across industries, from startups to enterprises.

30% Productivity Boost

Average improvement through automated tasks and instant knowledge recall.

Google Editor's Choice

Recognition for seamless Google Workspace integration and user experience.

40% Email Reduction

Decrease in email overload through in-chat automations and smart notifications.

This project solidified our AI consultancy expertise, leading to expanded services in RAG and LLM solutions. Hana's success demonstrates our ability to deliver enterprise-grade AI products with measurable business impact.

Hana Security Features - Google Verified, HIPAA-Ready, Trusted by 1,275+ Organizations
Project Gallery

Hana in Action:Visual Highlights

Explore key interfaces, features, and behind-the-scenes insights from the Hana development journey.

Hana new chat session with SEO content plan

Starting a new chat session outlining SEO-optimized site copy for Hanabi with page structures and messaging

Hana case study handover summary

Case study handover message recapping Hana AI assistant positioning, meta content, and SEO keywords

Stripe Terminal Android 7 compatibility thread

Technical thread troubleshooting Stripe Terminal React Native versioning for Android 7 compatibility

Coordinate rounding task summary

Hana creates a task to remove coordinate rounding validation with links back to the original chat discussion

Cloud Tasks concurrency mitigation guidance

Guidance on using Google Cloud Tasks to decouple auto-close order logic with retries and sequential processing

Monthly progress recap bullet list

Summarized November worklog covering kiosk fixes, Stripe stability, map/venue page updates, and report summaries

Key Insights

Lessons fromHana's Development Journey

Prioritize Stability

Treat production bugs as severity 0 for immediate resolution, ensuring user trust and system reliability.

Core Feature Focus

Limit scope to high-impact areas like memory, automations, and reminders rather than spreading resources thin.

User-Centric Design

Incremental scopes and multi-tenant security ensure flexibility while meeting diverse user needs.

Agile Collaboration

Daily standups and tools like Jira foster transparency and keep teams aligned on goals.

Discover how Hana can ignite your productivity. Ready to build your own AI solution?